FAQ

Are your CPR/BLS, ACLS, PALS and ECG & Pharmacology courses authorized by the AHA for health care providers?
Yes, we are an authorized provider of CPR/BLS, ACLS, PALS and ECG & Pharmacology courses by the American Heart Association.
Is the NRP course approved by the American Academy of Pediatrics?
Yes, our NRP course is approved by the American Academy of Pediatrics.
Are your online courses accepted by health care employers?
Our online courses are authorized by the American Heart Association. Many online classes are fraudulent and although they do provide a card, are not accepted by employers.

Beware of any website offering online certification for CPR/BLS, ACLS or PALS without requiring a skills session with an instructor, as mandated by the American Heart Association. There are several websites offering this “too good to be true” scam.

Will I get the card and/or certificate on the day of my class?
Yes, you will receive the card and/or certificate on the day of class upon course completion.
My card expired recently. Can I still take the Renewal/Update course, or must I enroll in the Initial Provider course?
If your AHA BLS/CPR, ACLS or PALS card has expired past the last day of the month in which it was issued 2 years ago, you must attend the Initial Provider course.
Can I get a Continuing Education (CE) certificate?
Yes, generally, all courses with the exception of CPR/BLS are authorized for CE Certificates. We offer certificates at no additional charge and you will receive the certificate on the day of your class.
How can I prepare for my upcoming class?
If enrolled in an AHA course (ACLS, PALS, BLS/CPR), we recommend that you study your provider manual prior to class. We offer manuals for purchase in the event that you do not have one. In addition, links for study information are included in the confirmation email which you will receive upon registration.
What can I do to get the required book on time for my upcoming class?
You may reserve ACLS, PALS, ECG & Pharmacology and CPR/BLS Provider Manuals during the registration process and pick up prior to class.
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